Join to apply for the Administration Officer role at Sun Life. Get AI-powered advice on this job and more exclusive features. You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues — experts in their fields — who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients — who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world. Job Description: This role is responsible for managing front-line cashier operations in the VIP Center, ensuring timely, accurate transactions, and delivering a high standard of service to VIP clients. The role requires strict compliance with internal policies and regulatory guidelines, especially related to AML and payment settlement procedures. Ideal candidates will bring solid cashiering experience, attention to detail, and the professionalism needed to support a premium client experience. Responsibilities: Perform cashiering duties at the VIP Center's cashier office, ensuring accuracy and efficiency Handle payments and settlements in accordance with AML and company compliance guidelines Provide courteous and professional service when managing VIP client transactions Maintain accurate records and reconcile transactions in a timely manner Support daily cash operations and contribute to smooth service delivery Work flexible hours including evenings, weekends, and public holidays as required Preferred Skills: Meticulous with a strong sense of responsibility and integrity Strong interpersonal skills and a customer-first attitude Solid knowledge of cashier procedures and relevant compliance standards Fluent in Mandarin and Cantonese; fair spoken English Comfortable working independently and in a team under high-service expectations Qualifications: DSE graduate or university degree holder Minimum 3 years of proven experience in cashier operations, preferably in VIP or client-facing environments such as financial institutions, hotels, or airlines Familiarity with AML and other regulatory compliance practices We offer a 5-day work week, attractive salary, MPF, group life and medical insurance, and excellent career development opportunities to the right candidate. We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for 24 months after the recruitment process. All information will be held in strict confidence and used solely for recruitment purposes. Job Category: Customer Service / Operations Posting End Date:30/08/2025 Seniority level Not Applicable Employment type Full-time Job function Administrative Industries Financial Services and Insurance Referrals increase your chances of interviewing at Sun Life by 2x. Get notified about new Administrative Officer jobs in Tsim Sha Tsui, Hong Kong SAR.
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