Key Responsibilities: Provide functional and technical support for trading applications, ensuring smooth operations across multiple asset classes.

Troubleshoot and resolve application issues, liaising with vendors and internal teams as needed.

Collaborate with traders, risk managers, and IT teams to optimize system performance and usability.

Monitor system health, performance, and connectivity, ensuring minimal downtime.

Develop and maintain documentation for system processes, configurations, and troubleshooting guides.

Assist in system upgrades, patches, and enhancements to improve functionality and efficiency.

Conduct user training and provide ongoing support for trading application users.

Technical Skills & Qualifications: Around 5- 8 Years of experience with trading platforms such as Calypso, Murex, FIS Front Arena, ION Trading, or Summit.  Candidates with stronger experience can go for senior / lead positions.

Strong proficiency in SQL for data querying and troubleshooting.

Hands-on experience with Windows and Linux environments, including command-line operations and shell scripting.

Knowledge of Python for automation and data analysis.

Familiarity with financial instruments across asset classes, including equities, fixed income, FX, and derivatives.

Excellent problem-solving skills and ability to work under pressure in a fast-paced trading environment.

Strong communication skills in English and Mandarin to interact effectively with traders, IT teams, and vendors.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Esther Liao at resume@pinpointasia.com and put Trading Applications Support Analyst in the subject header.

Data provided is for recruitment purposes only.

_________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially Fin Tech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

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To see all our open jobs please reach out to us at  (EA License #75905)  We are also seeking top-calibre candidates for the following exciting roles: 1) QA Engineer- Leading Financial Institution 2) Senior Mobile Developer (Flutter | Cantonese) 3) Senior IT Business Analyst, Top Financial Institute