Graduate/Postgraduate preferably IT/Finance major with 1 - 4 years’ experience. Knowledge of capital markets, equities and derivatives products. Process automation with Python and Shell scripting. Hands on experience on SQL. Knowledge on Excel / VBA and Java is desirable. Hands on experiences on Linux and Windows OS. Proactive, meticulous, reliable and results oriented team player who thrives on self-driven learning. Working experience on fast paced trading floor environment is an added advantage. Good communication and interpersonal skills. Ability to anticipate business evolution. Exposure to system monitoring tools like Dynatrace, Open Search, Grafana and Prometheus Responsibilities Management and tracking of daily production problems and user requests, effective and timely resolution and communication with the clients. Regular interaction with business users, development and infrastructure teams on system related issues and enhancement requests. Maintain high availability of systems by continuously monitoring operation and performance. Conduct pricing performance analysis and provide key risk and performance indicators for capacity planning and strategic decision-making. Handle functional and technical analysis of business requirements on flow and structured product systems enhancements and new feature developments. Document findings, analysis, requirements, workflows, and technical design for IT development. Work closely with regional and global development teams to ensure smooth delivery of functional and technical requirements. Conduct system Quality Assurance Testing and assist in User Acceptance Test. Perform production deployment of new versions for business critical applications. Follow ITIL Application Support methodology to carry out incident and system change management procedures. Participate in support roster. Shift duty, weekend and holiday work as per requirements.
