Application Support Analyst - Wealth Management

Hong Kong, Hong Kong
Last update 2024-06-16
Expires 2024-07-16
ID #2186504386
Application Support Analyst - Wealth Management
Hong Kong, Hong Kong,
Modified June 8, 2024


Key Responsibilities: Provide first and second-level application support for Wealth Management and Brokerage operations in Hong Kong and Singapore.

Conduct detailed business analysis and manage projects to ensure smooth implementation.

Gather and analyze user requirements, and propose effective IT solutions.

Collaborate with vendors and in-house development teams to implement and integrate IT solutions.

Ensure software quality by supporting System Integration Testing (SIT) and User Acceptance Testing (UAT).

Develop and maintain comprehensive technical documentation.

Monitor and respond to application issues, ensuring timely resolution and escalation when necessary.

Proactively identify and implement process improvements to enhance system performance and user experience.

Provide on-call support as required for critical issues outside normal business hours.

Qualifications: Bachelor’s degree in Computer Science or a related field.

Minimum of 6 years of experience in IT support within the Brokerage or Wealth Management sectors.

Strong hands-on experience with trading and settlement systems for securities, futures, options, bonds, mutual funds, and structured products.

Experience with Internet and mobile trading system support.

Proficiency in SQL and familiarity with SAS is a plus.

Demonstrated ability to work independently and manage multiple tasks simultaneously.

Excellent analytical, problem-solving, and communication skills.

Proficiency in both written and spoken English and Chinese (including Putonghua).

Leadership skills and the ability to work effectively with cross-functional teams.

Preferred Skills: Experience in ITIL-compliant incident, problem, and change management.

Familiarity with Dev Ops practices and tools.

Knowledge of scripting and automation for process improvement.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Saswiko KJ  at and put Application Support Analyst - Wealth Management in the subject header.

Data provided is for recruitment purposes only.

                     _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially Fin Tech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at (EA License #72371)  We are also seeking top-calibre candidates for the following exciting roles: 1) Data Analyst - Leading Insurance Group 2) Front Office Java Developer  3) Application Support Analyst (Australia Market) - Wealth Management

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Application support analyst - wealth management

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