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保单行政副经理 (驻香港)assistant Manager, Policy Administration Services (role In Hong Kong)

Hong Kong, Hong Kong
Last update 2024-07-20
Expires 2024-07-20
ID #2237306233
保单行政副经理 (驻香港)assistant Manager, Policy Administration Services (role In Hong Kong)
Hong Kong, Hong Kong,
Modified July 10, 2024


You are as unique as your background, experience and point of view.

Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description: The Life & Health (L&H) Operations Teams comprise of functions across Underwriting, Policy Administration, Claims, Client Service and Case Management for supporting the life insurance business.

The Policy Administration Services team is accountable for administering the policy service application and related administration issues, renewal, payment, reporting and collaborating with internal departments on enquires/issues with an aim to provide a seamless operational support and excellent client journey to our distribution channels and clients.

We pride ourselves on our ability to provide exceptional service and value to our clients and we are looking for talented professional to join our teams.

We offer a dynamic and comprehensive on-the-job training with career development opportunities to the right candidates.

Job description Lead team to meet the operational service standards set up by the company from time to time Coach team with updated and well-documented procedures Enhance business and system workflow with constructive improvement Deliver quality outputs within project schedule Support and process policy changes and service requests of clients Supervise and manage team to handle requests in a timely manner under the required service level Identify improvement with recommendation to enhance operational efficiency and client experience Participate in company and departmental initiatives Requirements University graduate & LOMA At least 6 years in life insurance policy administration, and 2 years in a supervisory role Proficient knowledge across products, investment-linked policy is an advantage Good team player with excellent interpersonal skill Good language proficiency in spoken and written English and Chinese (Putonghua) Good language proficiency in spoken Cantonese is a plus Hand-on experience in MS office and Chinese typing We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.

(All information will be held in strict confidence and only be used for recruitment purpose).

Job Category: Customer Service / Operations Posting End Date:

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: 保单行政副经理 (驻香港)assistant manager, policy administration services (role in hong kong)

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