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M365 - Technical Business Analyst

Hong Kong, Hong Kong
Last update 2024-04-15
Expires 2024-04-14
ID #2099788612
Free
M365 - Technical Business Analyst
Hong Kong, Hong Kong,
Modified April 3, 2024

Description

We are looking for a M365 - Technical Business Analyst Job Description Collaborate with business stakeholders to understand their requirements,goals,and challenges related to Microsoft 365 solutions.

Conduct thorough analysis of business processes,workflows,and systems,identifying opportunities for improvement and optimization using Microsoft 365 technologies.

Gather and document functional and technical requirements, ensuring they are aligned with business objectives and Microsoft 365 capabilities.

Translate business requirements into technical specifications,including system architecture,data models, workflows,and integration points.

Collaborate with cross-functional teams,including solution architects,developers,and project managers,to ensure effective implementation of Microsoft 365 solutions.

Assist with the configuration and customization of Microsoft 365 applications,such as Purview,lntune, Exchange Online, Share Poi nt Online, Teams and Power Bl,to meet business requirements.

Conduct user acceptance testing (UAT) and quality assurance (QA) to ensure Microsoft 365 solutions meet the defined requirements and business needs.

Provide training and support to end-users,helping them adopt and effectively utilize Microsoft 365 applications and features.

Stay up-to-date with the latest Microsoft 365 technologies,features,and updates, and provide recommendati ons for leveraging new capabilities to drive business value.

Monitor and analyze the performance of Microsoft 365 solutions,identifying areas for improvement and implementing corrective actions as needed.

At least 2 years of M365 suite product / tools 1st line support experience.

Proven experience as a Business Analyst,with a focus on Microsoft 365 technologies.

In-depth knowledge of Microsoft 365 module,including Purview,lntune, Exchange Online, Share Point Online, Teams and Power Bl.

Strong understanding of business processes and workflows,with the ability to analyze and document complex requirements.

Experience with business process mapping,requirements gathering,and solution design using industry-standard methodologies.

Excellent analytical and problem-solvingskills,with the ability to think critically and propose innovative solutions.

Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders and technical teams.

To apply for the position of M365 - Technical Business Analyst, please send your CV  to careers-hk@greyspark.com.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: M365 - technical business analyst

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