Assistant Manager, Claims

Hong Kong, Hong Kong
Last update 2024-06-15
Expires 2024-07-15
ID #2176626374
Assistant Manager, Claims
Hong Kong, Hong Kong,
Modified June 1, 2024


You are as unique as your background, experience and point of view.

Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description: Job Responsibilities Handle all life claims (Death, Critical Illness, Disability, Accident and Medical) including large and complex claims.

Provide technical support to junior assessors, handle escalated claims issues, resolve disputes.

Monitor the end-to-end claims processing workflow to ensure we meet our service standard.

Conduct Quality Assurance to ensure all claims adhere to company policies, industry standards and regulatory requirements.

Assist the Claims Manager in managerial tasks and other ad hoc tasks.

Regular communication meetings with agents/ brokers for continuous improvement.

Job requirement Bachelor degree or above 5 years or above experience in Life claims.

Passed LOMA and ICA examinations Good command of written & spoken Cantonese, Mandarin and English.

Data analytical skill is preferred.

Technical knowledge of products and services.

Good team player.

Good communication skills Understand industry standards.

Candidates with less experience can be considered for other positions.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.

(All information will be held in strict confidence and only be used for recruitment purpose).

Job Category: Claims - Life & Disability Posting End Date: 31/08/2024

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Assistant manager, claims

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