2 weeks ago Be among the first 25 applicants Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Responsibilities Assess minor cases with main focus on product of individual life insurance. Handle related claims correspondence including payment and decline letters. Provide verbal & written enquiry support to internal customers including client’s enquiry through agents. Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission Prepare and check decline / after investigation letters Approve claims cases within TATConduct claims investigation Prepare tailored made letters (including decision and investigation letters)Respond to agents' enquiries and other agent related enquiries Handle ad hoc assignments from management Job Requirements F. 5 or above, preferably with 1-year relevant experience gained from life insurance industry Fresh graduates will also be considered Effective communication in English and Cantonese Proficient in MS Office and Chinese typing A good team player who is eager to learn and strive for improvement Attention to details with high accuracy rate Good communication and interpersonal skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Management and Manufacturing Referrals increase your chances of interviewing at Prudential Hong Kong by 2x Administration Officer, Asia (contractor)Administrative Officer (Membership Facilities Management)Central & Western District, Hong Kong SAR 8 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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