Liaise with business users, vendor and internal IT team to ensure smooth delivery of the project• Participate in project sync-up and business review recurring meeting.• Provide weekly status update with technical detail to IT operation team.• Provide business and functional analysis to determine if a solution has fulfilled thebusiness/operational/audit requirements, and assist Project manager and Business user report issuewith technical detail for troubleshooting.• Work with different systems' vendors and IT team to ensure new PMS deployment and integrationwith co-related system work well.• Work with vendor to prepare and update the documentation of user manuals, SOP, data flow andsystem integration diagram etc.• Work with Project Manager, vendor and IT operation to arrange knowledge transfer, completeservice design and all necessary project handover documents, let the project can smoothly transitionto operation.• Support user acceptance test, parallel runs and go-live Experience• Minimum 6 years of working experience in Business Analyst functions or equivalent• Minimum 4 years working experience in Hospitality industry, with good understanding of day-to-daybusiness operations• Familiar with Agile Development Methodology is an advantage Education• Bachelor Degree in IT, Business Systems or equivalent Skills / Competencies• Excellent communication skills in both written and spoken English and Chinese• Excellent problem-solving skills, process management and negotiation skills• Candidates possesses software development experience will be an added advantage• Familiar with Hotel, Casino and Retail operations will be an added advantage• Well-organized, self-motivated and able to work under pressure