Responsibilities Assist the team in achieving the loan impairment target Assist in designing and implementing collection policies Conduct account reviews and handle assigned accounts in a professional manner Perform collection duties to support team operations Coach junior staff on their daily work to ensure compliance with the Money Lenders Ordinance and to drive operational efficiency Convey clear messages to junior staff regarding the latest policies and market practices Stay alert to market trends and propose precautionary measures to protect the company's best interests Requirements Form 5 / DSE / Diploma or above At least 4 years of debt collection experience in banking and finance industry, preferably in Domestic Helper Loan Good presentation and interpersonal skills Proficient in MS Office Application, including Word and Excel Proficient in both spoken & written English and Tagalog or Bahasa/ Chinese Fluency in spoken Cantonese is an advantage Candidates with less experience will be considered as Assistant Manager All applications will be treated in strict confidence and only be used for recruitment related purpose.
