Leadingnation in Hong Kong is looking for a Senior Customer Care Officer (Investment) to join their Operations department. The successful candidate will handle inquiries related to banking, credit, and investment via various channels. They should possess a Higher Diploma, experience in a contact center, and a valid Type 1 HKSI license. This role requires fluent Cantonese and English skills, and a customer-centric approach. The position may involve training new team members and improving team efficiency.