Your role To provide professional customer services to clients via phone calls / email / live chat; To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events To manage communication with customers in a friendly, professional & courteous manner To perform ad-hoc tasks as assigned Shift duty within 08:30 - 18:00 To succeed in this role HKCEE / DSE graduate or above JLPT N2 level or above in Japanese in both written and spoken Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)Customer-oriented, good telephone manners & problem-solving skills Proficient in MS Excel, Word, Power Point, and Chinese word processing Shift duty is required有意應徵者可透過以下途徑遞交職位申請: Whatsapp 預約面試 電郵履歷表至career-We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.
For more information on other job opportunities of PCCW, please visit our website: HKT is an equal opportunity employer and welcomes applications from all qualified candidates.
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