Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.Mission:The Field Supervisor for Travel Retail Greater China based in Hong Kong ensures a sell-out and market share growth throughout his/her territory (China, especially Hainan) by implementing the negotiated animation plans, seizing opportunities in the point of sales, undertaking regular field visits, training the sales staff, controlling the merchandising, and developing a strong customer relationship. The position requires an understanding of the market and business dynamics and an ability to adapt quickly and proactively in a highly volatile environment. Functions and Responsibilities:This role will contribute to the business unit’s targets achievements by:1. PlanSupport the sell-out and market share growth targets (i.e., define and split sell-out targets by store)Plan budget and team schedules for the Brand Representatives and promotersPlan, order and monitor testers, POS materials, and visuals per store.Plan depletion schedules /innovative and creative ideas to push sales and observe competitor activities and align with Sales Director2. ExecutionImplement the promotional account calendar (i.e., GWP, incentives, manpower) and provide quantitative and qualitative reporting to Marketing Team and to Sales Director whenever needed.Proactively proposing relevant correcting actions and In-Store support whenever needed to ensure retail excellence and the meeting of monthly retail targets fixed per store: - Suggest ways to improve business and maximize opportunities in point of sales -Anticipate potential operational or In-Store issues -Ensure stores have proper stock level and are in line with the merchandising guidelines -Collaborate with the In-Store Team to ensure excellent execution of high profile visuals for animations Provide feedback to Sales Director on his/her market knowledge and insight gathering (e.g., market intelligence, competition’s marketing activities).Build strong links with shop floor and back-office personnel (i.e. operators, trainers, buyers and external field sales force).Build good relationship with BRs and motivating them and feed them with more knowledge and guide them for sales targets.Solve operational issues efficiently with the store operations team.Advise clients on requirements for external field sales force under perimeter.Organize and provide product training through clients for external field sales force especially in areas that may not be covered by the Trainer for secondary markets.3. ControlGather information and provide relevant reports (Sales Report, Post Launch Reports, Training Reports, Competition Reports, Client Master File and Store Check Reports) to the Sales Director/Marketing TeamPOSM Control and OrdersBRs salaries and commissions follow up (in alignment with Sales Director before communicating)Experience:3 - 5 years of experience in a similar role in a multinational FMCG or Luxury company within the Travel Retail channel. Experienced in Trade Marketing/Operations in retail. It will be an advantage if this individual has been a Beauty Consultant/ Brand Ambassador earlier in career. Languages: Mandarin and English Skills & Knowledge Required: Proficiency in Microsoft Office – PowerPoint, Excel and WordStrong communication skillsSelf-directed with great autonomy to manage oneself well.Customer focused and results oriented (i.e. Understanding of business dynamics and sensitive to premium market brands).Ability to build relationships and interpersonal sensitivity.Decision making/problem solving skills.Has good learning agility and a team player.Positive /Strong and friendly personality who can take quick decisions and proactive.Willing to travelPuig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status or any other characteristic protected by law.At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
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