Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. Location Hong Kong What you’ll be spending your time on: Daily handling of processing global bank transfers to our customers Local point of contact for managing relationships with partner banks & providers, including daily communication via email and phone Processing and monitoring our global bank payments and transactions with banks and providers aiming at avoiding any kind of delay/error – statuses, volumes, duplicates, rates, fees, technical issues, etc. Providing insights and suggestions on improvements and optimizations of the various flows Supporting internal and external customers regarding the Global Bank Transfer product Owning and maintaining ongoing communication cadence with internal and external banking relationship contacts What we’re looking for:3+ years of experience in the Banks/FX industry Advanced proficiency in Microsoft Excel and Outlook required Professional experience working with SQL – an advantage Bachelor’s Degree Ability to analyze and action data Excellent written and verbal internal and external communication skills Ability to multi-task and work with many systems and different global teams within the company Curious and creative thinker, proactive, problem solver Strong Team Player Strong communication and customer service skills Action orientated and can handle high stress/impact events Is this you?The Payoneers are: Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
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