JobsDB – Hong Kong's no. 1 jobs, employment, career and recruitment site JobsDB Job search Profile Career advice Login For employers Business Solutions Manager Glory Global Solutions (Hong Kong) Limited Kwun Tong Posted on 16-Nov-23 Apply Now Business Solutions Manager Glory Global Solutions (Hong Kong) Limited Apply Now Job Highlights Degree in Computer Science or equivalent 8 years experience in Project Management Self-motivated and a good team player Job Description This role is to provide business support for system and IT related aspects to external customers. Responsibilities Project Management: Oversee cash management system projects, including direct communication with customers, site visits, demonstrations in the showroom, installation, testing, user training, and go-live support Software Installation & Upgrades: Conduct system demos, software installation, upgrades onsite, and user training Documentation: Update Server and Client User Manuals, FAQ. Handle and follow up on internal product enhancement requests and submit request forms Software Support: Install all software required for sales activities. Receive requirements from customers/technical team, evaluate, and propose systematic solutions Application Development & Testing: Debug existing applications and perform testing before any release. Extend new features for existing applications and develop new applications based on business needs Client Relationship Management: Anticipate internal clients' needs and propose alternative business solutions. Continually seek opportunities to increase client satisfaction and deepen client relationships Team Collaboration: Serve as a key participant in team meetings Technical Support: Provide second-tier support, offering technical assistance to field engineers and technicians diagnosing, troubleshooting, and repairing software systems Hardware & Software Procurement: Manage sourcing and procurement of hardware and software IT Governance: Deploy best IT practices, governance, and solutions. Help formulate IT security policies, standards, and procedures Training: Conduct internal training for technicians/Sales Team on cash management systems System Study & Testing: Study and test existing cash machine software systems and tools Requirements Degree holder in Computer Science, Information Systems, Systems Engineering or related discipline At least 8 years working experience in Project Management and managing scalable IT system for corporation Self-motivated in ensuring proper services in the company are available Good team player, strong interpersonal skills, leadership capability and analytical mindset Strong verbal and written communication skills Good command in both spoken and written English, Chinese and Japanese (Japanese is an advantage but not a must) Benefits Wedding Leave Compassionate Leave Medical Insurance with health and dental checkup Life Insurance Annual Performance Bonus Free Education Tools Free Pantry Supplies We offer attractive remuneration package to the right candidates. Interested parties please click "Apply Now" to send us the detailed CV with latest and expected salary. Additional Information Job Type Full Time, Permanent Job Functions Information Technology (IT) , IT Project Management / Team Lead , IT Management , Software Development Company Overview As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cashis protected and always working to help build a stronger business. Globally, we have a presence in over 100 countries, achieved through a combination of direct offices and a proven business partner network.  Headquarteredin the UK, Glory Global Solutions is the international sales and service business of GLORY LTD. and is built on the solid reputation and rich history of the GLORY Group, Talaris and De La Rue, providing combined experience spanning over 280 years. Our automated solutions accelerate the cash cycle while relieving staff from the burden of manual cash processes. And our service solutions maximisethe value of Glory technology – accelerating installation, optimising performance, maximising service levels and responding to any issues that may arise. https://www.gloryglobalsolutions.com/ Additional Company Information Industry Others Benefits & Others Dental insurance, Life insurance, Medical insurance, Overtime pay, Performance bonus, Five-day work week More jobs from this employer Report this job ad Job seekers Browse jobs Post resumes Job alerts Profile Career insights Employers Post a job ad Search candidates Advertise with us Best companies About JobsDB About us Career@SEEK Asia (JobsDB) Contact Contact us FAQ Hong Kong Privacy policy Terms & conditions Copyright © 1998-2023, JobsDB
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