Client Solutions Manager, Ecommerce, Greater China

Hong Kong, Hong Kong
Last update 2024-03-05
Expires 2024-04-05
ID #2002204924
Client Solutions Manager, Ecommerce, Greater China
Hong Kong, Hong Kong,
Modified January 21, 2024


Meta Client Solutions Manager, e Commerce, Greater China Hong Kong Apply Now The Client Solutions Manager of Meta’s Greater China team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our diversified advertiser portfolio ranging from Fortune 500 corporate to unicorn start-ups. With a passion for marketing, this role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimizing opportunities that deliver on our client’s business objectives. Success in this position requires significant relationship management skills, consultative sales experience, analytical skills, a passion for excellence in client service, a “challenger” attitude, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based in our Hong Kong office. Required Skills: Client Solutions Manager, e Commerce, Greater China Responsibilities: In partnership with a Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Facebook solutions to maximize client value Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions Serve as external product consultant educating clients and agencies on product solutions and driving product adoption Partner with XFN to identify market trend and emerging needs of clients Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts Minimum Qualifications: Minimum Qualifications: BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field4+ years’ experience working directly with marketing, media and/or consulting firms and demonstrated leadership skills required Effective and creative problem solving and decision-making skills Experience working effectively with XFN teams and all levels of management (internally and externally)Ability to manage multiple projects while maintaining strict attention to details Ability to communicate, collaborate and work effectively on a team Ability to confidently present to build ongoing relationships with external clients Strong Excel skills and experience with data analysis Client Solutions Manager will manage clients whose usual business language is Mandarin and English. Fluency in English and Mandarin is essential for success in this role Preferred Qualifications: Preferred Qualifications: Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM) a plus Understanding of the mobile app technology industry, the mobile app ecosystems, and the industry business trend a plus Experience with data visualization tools or analysis tools and relational databases such as Tableau, SQL or R a plus Extensive experience as a Meta user and familiarity with Meta’s ad solutions preferred

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Client solutions manager, ecommerce, greater china

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