Senior Associate - General Banking Service (Customer Service), Operations & ITCTBC Bank Co., Ltd., Hong Kong Branch Kowloon, Hong Kong SAR3 weeks ago Be among the first 25 applicants Responsibilities: Handle customers’ enquiries via phone calls and emails including addressing problems with electronic banking and follow up on the transaction status; Ensure the application forms submitted by customers are duly completed and delivered to relevant departments promptly; Follow up on VIP clients’ transaction requests until transactions are completed; Handle ad-hoc projects as assigned by Management. Requirements: Bachelor degree or above; At least 3 years of related work experience; Pleasant personality with good interpersonal and communication skills; Able to work independently as well as in a team and provide professional advice; Good command in written and spoken English and Chinese, especially Mandarin; Immediate availability is preferred. Competitive package will be offered to the right candidates. Please send your resume with expected salary to Human Resources Manager of CTBC Bank Co., Ltd., 28/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. All applications will be treated in strict confidence and all personal data collected will be used for recruitment purposes only.* There may be a possibility of unauthorized interception in the transmission if the applicants choose to send their resume through e-mail without encryption or other safeguarding measures. Seniority level Entry level Employment type Full-time Job function Finance Industries Banking
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