Customer Service Assistant Manager To Manager - Up To 50k

Hong Kong, Hong Kong
Last update 2024-04-16
Expires 2024-05-16
ID #2099272715
Customer Service Assistant Manager To Manager - Up To 50k
Hong Kong, Hong Kong,
Modified April 3, 2024


The Company The Role Monitor the team's performance to achieve company goal Handle and resolve customer complaints in a professional manner Conduct prompt and through investigations independently and render quality resolutions to customers Manage to act within standard turnaround time and in compliance with company guidelines and regulatory requirements Work with other departments for case resolutions and streamline the workflow to enhance customer experience Prepare regular management reports Handle ad hoc tasks and projects Your Profile University graduate in business, finance, language studies or other relevant subjects Good interpersonal and communication skills in verbal and written Chinese and English Above 5 years' solid experience in complaint handling, preferably in financial institutions Qualified license of IIQE Paper 1, 3 and 5 is highly preferrable Apply Today To apply online (Word attachment only), please click the 'Apply' button.

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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer service assistant manager to manager - up to 50k

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