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End User Support Engineer

Hong Kong, Hong Kong
Last update 2024-05-27
Expires 2024-05-27
ID #2146448610
Free
End User Support Engineer
Hong Kong, Hong Kong,
Modified May 7, 2024

Description

We are currently seeking a highly skilled End-User Support Engineer for our top tier global investment banking client.

If you thrive in a challenging environment and possess a strong technical background, we encourage you to apply.  Responsibilities: Provide reliable systems support for our trading floor, ensuring seamless operation throughout the working day.

Efficiently administer and maintain all hardware and software technologies comprising our systems infrastructure, utilized by APAC Perform daily, weekly, and monthly data backups for both user data and critical system data.

Contribute to the implementation of global and local system projects, actively participating in initiatives such as price model upgrades, compliance and regulatory applications, and more.

Collaborate closely with IT teams in New York and London  Engage with stakeholders, fostering relationships with key individuals both Infrastructure, Network, Application teams and vendors.

Requirements Degree or equivalent qualification in a relevant discipline in Computer Science or Information Systems  Strong knowledge of MS Windows 10/11, MS Office applications, MS Domain Infrastructure, MS Server Knowledge of IT Security or Information Risk Management, Networking, and Cybersecurity is beneficial Previous experience working in banking/ finance/ trading floor environment  Familiarity with systems such as IPC Dealer Board, Bloomberg, Refinitiv Eikon, Citrix Remote Access, and i Phone operations is a plus.

Strong communication skills, both verbal and written.

Ability to work under pressure, enhance technical knowledge and stay up-to-date with the latest technology and trends.

Proficiency in spoken and written English is required.

Fluent in Cantonese is a big plus The sell: Opportunity to work at a global investment bank Hands on exposure with latest technologies on the market Competitive remuneration

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: End user support engineer

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