Head of Quality - Hardline (2222) Kowloon, Hong Kong An exciting opportunity to join one of the market leaders in the industry as a Head of Quality. In this role, you will be responsible for overseeing the overall quality operation and developing a strategic plan to elevate the operation to the next level. Key responsibilities include: Lead and guide the development and execution of quality programs, manage and implement QA/QC procedures according to the company and market requirements. Responsible for identifying and solving all quality issues during the production process for all purchased products. Research and introduce any new related quality requirements, tools, or technologies to support the company business. Responsible for all quality relevant documents to vendors, ensuring submissions, contracts, and shipments are correct and complete. Advise management on the overall quality standard of products and suggest future strategies. Regular vendor on-site visits for all production control, factory ethical program development, and factory performance. Resolve customer complaints and drive continuous quality improvement. Manage, lead, and develop a team to meet the current and future needs of the business. Work closely with internal teams such as sourcing, ethical, finance, and logistics to ensure the success of supply chain and buying operations. Requirements: Experience in handling hardgoods products is preferred. Good knowledge of global safety requirements and quality standards. Previous experience in supporting the EU market. Experience working in China factories in terms of assessments, audits, and production monitoring. Excellent verbal and written communication skills - fluency in English and Chinese is essential, with other language skills a distinct advantage. For all interested parties, please contact and send your CV to Wilfred FUNG at Wilfred.fung@connectedgroup.com for more details.
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