Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and a more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?Wärtsilä leads the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Agreement Management are proud to ensure our customers the best operational support for their asset throughout the lifetime by fully utilizing our in-house skilled technical advisers, accurate maintenance planning & first-time right field service operations. About the Position: This is a permanent opportunity, and the preferred location for this position is Hong Kong or Shanghai. What will you be doing: As Contract Manager, Agreement Management, your work will focus on these responsibilities: Execute long term service contracts according to agreed contracts, Wärtsilä’s procedures and general management practices in a safe and profitable way exceeding customer expectations. Communicate actively with the customer and ensure timely resolution of issues. Lead and coach the Agreement Contract Core team to deliver what we are responsible for under the contract. Ensure consistent high-quality work from all stakeholders involved in the execution. Identify contract risks and implement appropriate mitigating actions. Communicate internally when required on actions you will take on important issues and if additional risks are identified. Utilize IM tools, primarily Estimo, Salesforce, and Qlik View for financial planning and reporting. Implement new ways of working to improve how we manage contracts and deliver on our commitments. Ensure the customer meets their obligations. Prepare financial plans, forecasts, and targets and monitor the KPI for each contract. Optimize assets such as inventories tied to the contract. Elicit customer feedback and prioritize actions that will increase customer satisfaction. Create sales leads and upselling opportunities for the vessels under contract. Be an active member of the Capture Team to support agreement sales by ensuring accurate costing and risk identification at key stages of the sales process. To be successful in this role, we expect you to have: Diploma or degree in engineering or in other related disciplines. Good understanding of contracts, financial principles, and a strong business acumen. Structured and have a well-planned way of working with a focused and can-do attitude. Good cooperation, teamwork, communication, and IT skills. Fluent in written and spoken English.10 years working experience in the marine and offshore industry. Good practical knowledge and understanding of marine engines and propulsion systems is a plus. Contact & next steps: Does this sound like the job for you? If yes, we hope to hear from you before the application deadline of 28th February 2025 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Tina Zheng, Talent Acquisition Partner (tina.zheng@wartsila.com) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)Please apply by 28th February 2025 at 23:59 Chinese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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