工作职责 / Key Responsibilities
负责保险业务的理赔案件全流程处理
负责与分出公司、公估人、检验人及客户进行理赔沟通、谈判与协调
负责理赔数据的统计与分析，编制理赔报告，监控理赔率与赔付成本
负责建立健全公司理赔管理制度、流程和操作规范
参与再保险赔案的摊回工作
协助进行理赔相关的风险评估与防灾防损工作
协助处理公司设立初期的其他专项工作
Handle end-to-end claims processing for insurance business
Communicate, negotiate and coordinate with cedants, loss adjusters, surveyors and clients on claims matters
Perform claims data analysis, prepare claims reports, and monitor claims ratio and loss costs
Establish and maintain claims management policies, procedures and operational guidelines
Participate in reinsurance claims recovery
Assist in claims-related risk assessment and loss prevention activities
Support other ad-hoc tasks during the company’s initial establishment phase
任职要求 / Requirements
学历与经验 / Education & Experience
大学本科或以上学历；持有硕士或相关专业资格者优先
3年及以上保险、理赔、公估或相关领域工作经验
具有大型或复杂财产保险、人寿保险理赔经验者优先
Bachelor’s degree or above; Master’s degree or relevant professional qualifications preferred
3+ years of working experience in insurance, claims, loss adjusting or related fields
Experience in handling large or complex property insurance / life insurance claims preferred
专业背景 / Professional Background
核物理、电力、自动化、保险学、金融学、工商管理、财务管理等相关专业优先
Background in Nuclear Physics, Electrical Engineering, Automation, Insurance, Finance, Business Administration, Financial Management or related disciplines preferred
核心能力 / Core Competencies
具备良好的职业道德与诚信记录
熟悉财产保险理赔流程及再保险摊回流程
具备较强的案件调查、损失核定、谈判沟通和报告撰写能力
责任心强，具备较强的抗压能力
Strong professional ethics and integrity
Familiar with property insurance claims process and reinsurance recovery process
Strong skills in case investigation, loss assessment, negotiation and report writing High sense of responsibility and ability to work under pressure
语言能力 / Language Skills
具备良好的中英文书写及口语能力
能够流利使用普通话及粤语进行业务沟通
Proficiency in written and spoken English and Chinese
Fluent in Putonghua and Cantonese for business communication
工作地点 / Work Location
香港 / Hong Kong
薪酬待遇 / Remuneration
月薪面议（具竞争力的薪酬包）
绩效奖金
强积金雇主供款5%
五天工作制
Competitive salary package (negotiable based on experience)
Performance bonus
Employer MPF contribution at 5%
5-day work week
收集个人资料声明 / Personal Information Collection Statement
收集的個人資料只作招聘用途。未獲取錄者的個人資料將於招聘程序完成後6個月內銷毀。
Personal data collected will be used for recruitment purposes only. The personal data of unsuccessful applicants will be destroyed within 6 months after the completion of the recruitment process.
