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Market Data Application Specialist / Jira Ticketing Expert– Top Quantitative And Systematic Hedge Fu

Hong Kong, Hong Kong
Last update 2024-06-20
Expires 2024-06-19
ID #2184919487
Market Data Application Specialist / Jira Ticketing Expert– Top Quantitative And Systematic Hedge Fu
Hong Kong, Hong Kong,
Modified June 7, 2024


  Key Responsibilities: Triage and redirect incoming JIRA tickets to appropriate Level 2/3 support teams for specialized resolution Monitor ticket progress and drive timely issue resolution to ensure user satisfaction Contribute to continuous improvement of internal knowledge bases and documentation Expand technical/operational expertise to enhance autonomous issue-solving capabilities   Qualifications: Demonstrated expertise leveraging leading market data platforms like Bloomberg Anywhere, Bloomberg Terminal, and other industry-standard tools Seasoned proficiency with JIRA ticket management, including efficient escalation to dedicated teams, adept use of tags/workflows for clarity and visibility Proven ability to provide clear, comprehensive JIRA ticket escalation instructions, ensuring effective communication and quick issue resolution Rigorous, organized, and detail-oriented approach to work Excellent written and verbal communication skills in English Prior technical support experience preferred Expert in JIRA ticketing systems Collaborative team player who thrives in a multidisciplinary environment Genuine interest in the financial sector and ability to quickly learn industry concepts   Sell: Be part of an elite team of professionals who are passionate about building new products and shaping the future of an emerging industry.

Enjoy a highly competitive compensation and benefits package that recognizes your talent and contribution.

Work with the latest technologies, allowing you to stay at the forefront of innovation and expand your skill set.

Experience a flat structure that fosters collaboration, creativity, and high visibility.

Your ideas and contributions will be recognized and valued.

  BAH Partners specialize in placing the leading technology and quantitative talent into Asia Pacific’s premier financial and technology-driven organizations.

If you would like more information, or to confidentially discuss your career options, please contact me at / +852-2544-4220.

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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Market data application specialist / jira ticketing expert– top quantitative and systematic hedge fund

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