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Risk Monitoring & Authorization Officer 風險監控與授權主任

Hong Kong, Hong Kong
Last update 2024-06-20
Expires 2024-06-19
ID #2177192780
Free
Risk Monitoring & Authorization Officer 風險監控與授權主任
Hong Kong, Hong Kong,
Modified June 1, 2024

Description

Job Duties: 處理信用卡可疑交易監控工作,及跟進風險交易個案; 處理商戶的授權要求,為持卡人和商戶提供交易授權服務; 通過團隊合作, 高度投入工作, 實現高水準的客戶服務滿意度; 提供涉及信用卡被盜用、報失的相關諮詢和服務; 部門交辦的其他工作。 Perform credit card suspicious transaction monitoring and cases follow-up; Provide quality authorization services to merchants; Devote the best effort to attain high level of customer satisfaction via teamwork; Provide card fraud & report lost enquiry services; Other work assigned by the department; Requirements: 中五或以上程度學歷; 具有銀行/金融行業工作經驗優先,具有銀行電話中心授權業務經驗優先; 有良好的溝通技巧,良好的粵語、普通話、英語表達能力; 每週工作5天,願意輪班工作(每月有數天需要返通宵班)。 Form 5 or above; Experience in banking/finance industry is an advantage; Experience in authorization is an advantage;​ Strong communication skills in Cantonese, Mandarin and English; Five-day work,willing to perform shitf duty(Only serval days of overnight shift is required per month); Benefits: 5-day work with overnight allowance 五天工作有通宵班津貼 Medical Insurance(Including Dental) 醫療保險(包牙科) MPF employer voluntary contribution 額外強積金僱主自願性供款 Promotion opportunity 晉升機會 Annual Leave 有薪年假 Marriage Leave 婚假 Compassionate Leave 恩恤假 Professional Training 專業培訓 Study Allowance 進修補助 Holiday Benefits 節日福利 Birthday Celebration 生日慶祝 Working location: North Point 工作地點:北角 致求職者:收集個人資料的目的協助評選合適的求職者填補機構空缺,以及就聘用事宜與獲選者進行商討及提出聘用邀請。

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Risk monitoring & authorization officer 風險監控與授權主任

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