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Senior/ Counter Service Officer - Teller (hk$21,000 - $29,000)

Hong Kong, Hong Kong
Last update 2024-03-05
Expires 2024-04-05
ID #1996985020
29,000 HK$
Senior/ Counter Service Officer - Teller (hk$21,000 - $29,000)
Hong Kong, Hong Kong,
Modified January 17, 2024

Description

Job Title: Senior/ Counter Service Officer - Teller (HK$21,000 - $29,000) Are you a customer-oriented individual with excellent attention to detail and a passion for providing exceptional banking services? If so, our client is currently seeking enthusiastic individuals to join their team as Bank Tellers. Responsibilities:- Conduct various teller transactions, including cash deposits and withdrawals, check cashing, fund transfers, and currency exchange, accurately and efficiently.- Welcome customers to the bank, assess their needs, and provide personalized assistance and guidance on banking products and services.- Handle customer inquiries and resolve any issues or concerns promptly, ensuring a positive customer experience.- Process loan payments, account updates, and other customer requests promptly and accurately.- Adhere to security and compliance protocols to protect the bank's assets and maintain customer confidentiality.- Balance cash drawers and maintain accurate records of daily transactions.- Collaborate with team members and contribute to a cohesive and efficient work environment. Requirements:- HKDSE or equivalent.- Fluent in Cantonese, basic in English and Mandarin.- Previous experience in a customer service role, preferably in a banking or retail environment.- Strong numerical and computer skills, with the ability to learn and navigate banking software and systems.- Excellent interpersonal and communication skills, with the ability to build rapport and effectively communicate with diverse customers.- Attention to detail and accuracy in cash handling and transaction processing.- Ability to work in a fast-paced environment and handle multiple tasks efficiently.- Professionalism, integrity, and a commitment to maintaining customer confidentiality.- Knowledge of banking products, services, and procedures is desirable. Benefits:- Competitive salary and comprehensive benefits package.- Opportunities for professional development and career advancement.- A supportive and inclusive work environment that values diversity.- Access to banking industry training and resources.- Medical insurance. Click "Apply Now " to apply for this position or call Carmen Ng at +852 3180 4923 f or a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Senior/ counter service officer - teller (hk$21,000 - $29,000)

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