Client Description IT service solutions provider / Client: Financial industry Job Description Responsibilities• Implementation and support of our client’s IT Infrastructure• Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems• Provide Level 3 support for incidents and problem resolution• Interact with other team members and other teams to progress projects and incidents• Lead a team of Engineers Responsibilities• Implementation and support of our client’s IT Infrastructure• Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems• Provide Level 1 – 3 support for incidents and problem resolution• Interact with other team members and other teams to progress projects and incidents Job Requirements Requirements• University degree IT / Engineering or equivalent• 4 - 8 years' relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall• Experience working with Cisco Firewall/switches• Experience with virtualisation software e.g. VMWare• Experience in Citrix Xen App, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus• Self-starter who is confident, action and results orientated• Must be attentive to detail, proactive and have strong troubleshooting skills• Technical, analytical, interpersonal and organisation skills required Requirements• University degree IT / Engineering or equivalent• 2 - 7 years' relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall• Experience working with Cisco Firewall/switches• Experience with virtualisation software e.g. VMWare• Experience in Citrix Xen App, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus• Self-starter who is confident, action and results orientated• Must be attentive to detail, proactive and have strong troubleshooting skills• Technical, analytical, interpersonal and organisation skills required
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