A Project Manager at Software One is responsible for leading professional services engagements, ensuring projects meet scope, timeline, milestones, budget and quality expectations, through planning, controlling and managing projects aligned to the Software One Project Delivery Framework (pm ONE) and the agreed delivery methodology alongside any other processes, procedures and guidelines related to project delivery established by the customer region.
The Project Manager will understand the requirements from the Account Manager and Presales and lead and support the project team (which may consist of Solution Architects and Technical Consultants).
In addition, the Project Manager is responsible for managing corporate, customer and third-party vendor efforts to plan and implement Software One solutions.· Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set· Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team· Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams· Facilitates regular core team meetings to review risks, issues and monitors project health and progress· Creation of regular Project Status Reports and distributes them accordingly· Manages and controls costs to drive financially healthy projects· Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for Software One· Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment· Provides training to team members and assists them with their professional development· Achieves operational objectives by contributing information and preparing and completing action plans; implementing productivity, quality, and customer-service standards· Responsible for leading and supporting the project team as required on all live projects· Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met· Responsible for directly managing multiple projects within a Service Practice· Manages Senior-level client delivery relationships and resolves conflicts· Manages knowledge sharing within the Software One PMO community· Ensures team members support knowledge sharing and reuse requirements of project· Works with Delivery Leads in project risk management and delivery of projects· Works with Solution Sales on presales activities and getting the scope finalized as required/requested· Participates in upselling and presales activities where the appropriate opportunities present themselves· Supports project reporting activities.
Completes all processes as part of project delivery in supporting systems.
Provides support, advice and guidance to other Project Managers or Project Team members· Lead and support project teams across all active projects· Ensure alignment with client and organizational standards· Directly manage multiple projects within Service Practice· Handle resource allocation, project planning, and delivery· Serve as primary contact for senior-level clients, build relationships, and resolve conflicts· Promote knowledge sharing and best practice adoption within the PMO community· Encourage team members to contribute to and benefit from collective learning· Collaborate with Delivery Leads to identify and mitigate project risks· Support Solution Sales with presales efforts, including scoping and proposals· Participate in upsell opportunities where appropriate· Ensure accurate project reporting and documentation in supporting systems· Provide ongoing support, advice, and guidance to Project Managers and team members· Foster a culture of excellence, continuous improvement, and high performance in project delivery Job Requirements Skills Requirement:· Excellent client-facing and internal communication skills· Excellent written and verbal communication skills· Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization· Strong problem-solving skills· Strong conflict resolution skills, including the abilities to negotiate and influence others· Excellent presentation skills· Strong organizational skills including attention to detail and multi-tasking skills· Structured, organized, disciplined and methodical· Highly motivated and results oriented· Strong decision-making skills· Ability to recognize and challenge on quality performance· Excellent project planning and execution· Excellent business acumen· Well define cost-benefit analysis· Advanced level in strategic thinking and strategic planning· Advanced level in mentoring and coaching· Excellent perform management and KPI/goal setting· Excellent change management skills· Strong skills in process improvement and continuous improvement Technical skills:· Strong knowledge in implementing complex IT solutions· Experienced in working in a consulting environment· Experienced in selling solutions to business decision-makers by reinforcing the value of the Software One Services to the customer's overall business pain and/or strategic opportunities· Experienced in determining strategies to bring the organization forward, setting goals, creating and implementing action plans, evaluating processes· Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities· Have used a Microsoft Project, Service Now or any CRM tools. as a part of project delivery· Advanced level in project management and change management Relevant Experience:· 5+ years in a Project Management role and/or holding a PMP/Prince 2 Practitioner/ Agile PM/ SCRUM or relevant certification (preferred)· Good understanding of Cloud (Azure, M365 or AWS) related project Company description Hear firsthand from Software One Greater China recruiters as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining Software One is an innovator.
