A recognized university bachelor’s degree or above.
At least 3 years of relevant experience in student affairs, dormitory management
Strong sense of responsibility, proactivity, attention to detail
Senior Student Affairs Officer
Residential College Life Section
Student Admissions and Administration Office
Position Overview
This position is based in the Residential College Life Section. The appointee will oversee dormitory management and student activities, assist the supervisor in team operations, and support whole-person student development. Candidates should possess strong responsibility, independent problem-solving skills, and team leadership experience to foster a supportive and vibrant residential life environment.
Key Responsibilities
Oversee daily dormitory operations, including check-in/check-out, room allocation, student enquiries, and related administrative processes.
Independently manage student complaints, investigate incidents, conduct crisis intervention, and provide appropriate student support.
Manage dormitory income and expenditure, prepare financial statements, handle fee collection, billing follow-up, and other financial matters.
Compile and update dormitory rules, assist in reviewing accommodation policies and procedures, coordinate facility maintenance, and ensure a safe and efficient environment.
Assist the supervisor in preparing reports, conducting data analysis, and related submissions.
Lead and supervise junior staff in accommodation-related administrative duties, provide guidance, and conduct performance evaluations.
Handle team administrative tasks, including document management, record-keeping, cross-departmental coordination, and system optimization.
Plan and coordinate dormitory and student activities, and foster collaboration with external organizations and student groups.
Contribute to the planning and implementation of residential life programmes to promote cross-cultural exchange, mental health awareness, and whole-person development.
Perform any other duties as assigned and participate in on-call or emergency response as required.
Requirements
A recognized university bachelor’s degree or above.
At least 3 years of relevant experience in student affairs, dormitory/accommodation management, administration, or social welfare organizations (team supervision experience is preferred).
Strong sense of responsibility, proactivity, attention to detail, and excellent independent analysis, problem-solving, and organizational skills.
Good written and verbal communication skills in Chinese and English (including Putonghua).
Proficiency in MS Office applications, especially Excel for data analysis and reporting; financial management experience is preferred.
Experience in crisis management, student counselling, or residential education programme planning is an advantage.
Personal data provided by job applicants will be kept strictly confidential and used for employment related purpose.
