Senior System Analyst (Retail / O2 O) - IC Client Description Renowned retail corporation in Hong Kong and regional Job Description Senior System Analyst Candidates with less experience will be consider as System Analyst. Responsibilities• Developing System and provide operation support in Retail Technology and Corporate Systems with a team of IT professional in specific Business Unit.• To achieve project delivery, enhancement and operation support in Retek, Warehouse, Finance, BI, CRM and Retail Technology Corporate Systems• Develop technical specification according to the requirement. Review impact on technical and functional side for integration with different systems• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.• Monitoring the roll-out of new software applications to ensure there are no problems.• Troubleshooting and resolving any problems with business application software.• Training employees on the use of any new software applications and maintaining a good work atmosphere.• Maintaining up-to-knowledge of the latest software developments• Focus on the successful achievement of time, quality and cost in order to deliver solutions to the business• To capture and prioritize the risks and issues that arise during the project, drive resolution of the issues and mitigation of the risks.• To manage quality assurance workforces to conduct various technical testing (e.g. system test, integration test, performance test, etc) and assist User Acceptance Test for all Technology projects System Analyst Responsibilities• Providing technology support to Business Unit and enabling business initiatives and connecting all the user departments to go through the journey in Digital Transformation.• Working with business users to understand and translate business requirements into business and technical specifications.• Working with Group Core System Team in system design, business operations and other relevant user departments in operation flow, data flow, training and control processes.• Creation and Execution of test plans required for the new functionalities• Develop the deployment plan and roll out system to stores• Provide guidance and resolution on wide range of technical and non-technical customer issues covering all the applications running in the backend• Standby on 2nd tier Store System Support (On Shift Basis) Job Requirements Senior System Analyst Requirements• University (or college) graduate in Information Technology, Computer Science or relevant discipline• Strong experience in IT field including application design and development, implementation and post implementation support particularly in retail industry. Strong technical candidates without retail experience will also be considered• Work experience on large scale ERP, Retail or Supply Chain system, easy to admire of operational requirement• Knowledge with Oracle DB and related products and ecommerce platform• Strong interpersonal skills with the ability to work in a team and independently• Good communication in English and Cantonese both written and spoken with spoken Mandarin will be an advantage. System Analyst Requirements• Great Passion in Smart Retail Trend, self-motivated and enjoy taking new challenges, enjoy team work• University (or college) graduate in Information Technology, Computer Science Engineering or relevant• 3 to 4 years in rollout and support ERP system preferable in warehouse management system, inventory management system or logistic system.• Solid experience in project implementation• Previous experience in FMCG sector is preferable.• Technical knowledge and experience in Oracle technology set, Oracle Database, PL/SQL, Python, C#, Microsoft. NET, MS SQL, Windows Server, Windows Command Scripts• Strong interpersonal skills, analytical mind and troubleshooting skills. Can work in a team and independently• Good communication in English and Cantonese, both written and spoken with spoken Mandarin will be an advantage
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