Job Description - Specialist, Fraud Operations (with shift allowance), Legal, Compliance & Secretariat (WD73328)Business Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders. Responsibilities Independently assess detected suspicious transactions and determine if they are fraudulent. Identify potential victims from money mules / fraudsters by asking the correct and appropriate questions via phone. Convince and persuade identified victims to act on your fraud prevention advice. Analyze fraud patterns and trends, and suggest improvements to the detection and prevention processes. Require to work in shifts. Participate in training and development activities to enhance skills and knowledge. Demonstrate flexibility and a strong commitment to the team by being available for rotational shifts, including weekends, to ensure seamless coverage and responsiveness to fraud incidents. University graduate or equivalent or secondary education. Minimum 2 years of relevant card authorization and / or fraud detection experience acquired from international bank(s). Good understanding of consumer, corporate and private banking products, services and transactions. Good knowledge of legal, regulatory and card association requirements relating to card authorization, fraud detection, compliance principles and corporate governance practices. Good compliance and risk control concept. Ability to cope with a highly demanding and fast-paced banking environment. Competency to work in a matrix international organization. Demonstrate sound commercial experience and judgment. Good inter-personal, leadership, communication, and negotiation skills, with the ability to network, successfully ‘engage’ and influence business. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements. We regret only shortlisted candidates. Primary Location Hong Kong-Two Harbour Square Job Compliance Schedule Regular Employee Status Full-time Job Posting Apr 3, 2025, 12:00:00 AM
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