UX Manager - E-Commerce - TechThe Company: Billion dollar tech giantOver 1000+ people globally and works with the top industry giants in tech, banking, and retail globally and regionallyThe Role: Working alongside the Director of Direct-to-Consumer (DTC) operations to manage and optimize the Quality Assurance and User Experience (UX) across e-commerce, CRM, website, and retail teamsEstablish and implement QA protocols and UX best practices for various teams to ensure the highest level of quality and user satisfaction in all our e-commerce offeringsWork hand-in-hand with the data and tech teams to leverage insights for UX optimization, ensuring our platforms are user-friendly, intuitive, and meet customer needsOversee and manage UX testing processes across all platforms and touchpoints, ensuring that all bugs and issues are identified and resolvedThe Ideal Candidate: Minimum of 5 years of experience in QA management and UX design - e-commerce or DTC background is preferredStrong understanding of e-commerce platforms and their UX requirements, as well as familiarity with CRM and retail digital interfacesProficiency in UX design software and understanding of modern QA tools and methodologiesExcellent problem-solving skills, with a creative and analytical mindsetStrong communication and interpersonal skills, with the ability to translate technical information to non-technical stakeholdersLanguage: Cantonese is a MUSTIf this sounds like a role you are interested in, apply now or send your CV to frances@mcgtalent.io!Sadly we can only contact those candidates that we feel meet the criteria laid out by our client.
#J-18808-Ljbffr