Ux Manager – E-commerce – Hong Kong

Hong Kong, Hong Kong
Last update 2023-11-29
Expires 2023-12-29
ID #1930389372
Ux Manager – E-commerce – Hong Kong
Hong Kong, Hong Kong,
Modified November 20, 2023


UX Manager - E-Commerce - TechThe Company: Billion dollar tech giantOver 1000+ people globally and works with the top industry giants in tech, banking, and retail globally and regionallyThe Role: Working alongside the Director of Direct-to-Consumer (DTC) operations to manage and optimize the Quality Assurance and User Experience (UX) across e-commerce, CRM, website, and retail teamsEstablish and implement QA protocols and UX best practices for various teams to ensure the highest level of quality and user satisfaction in all our e-commerce offeringsWork hand-in-hand with the data and tech teams to leverage insights for UX optimization, ensuring our platforms are user-friendly, intuitive, and meet customer needsOversee and manage UX testing processes across all platforms and touchpoints, ensuring that all bugs and issues are identified and resolvedThe Ideal Candidate: Minimum of 5 years of experience in QA management and UX design - e-commerce or DTC background is preferredStrong understanding of e-commerce platforms and their UX requirements, as well as familiarity with CRM and retail digital interfacesProficiency in UX design software and understanding of modern QA tools and methodologiesExcellent problem-solving skills, with a creative and analytical mindsetStrong communication and interpersonal skills, with the ability to translate technical information to non-technical stakeholdersLanguage: Cantonese is a MUSTIf this sounds like a role you are interested in, apply now or send your CV to!Sadly we can only contact those candidates that we feel meet the criteria laid out by our client.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Ux manager – e-commerce – hong kong

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