5-day work week
Guest Services
Front Office
Job Description:
Oversee the daily operations of the Front Office Department to ensure the highest standards of service are maintained.
Monitor and address guest feedback, including comments and complaints related to service standards, and take necessary actions to deliver exceptional hospitality.
Perform additional ad hoc duties as assigned.
Familiar with OPERA Cloud systems is an advantage
Job Requirement:
Degree or Diploma holder of Hotel Industry or Hospitality
Minimum 5-8 years’ relevant experience gained in hospitality industry.
Good communication skills
Good command of both spoken and written Cantonese, English and Mandarin
We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applicants unsuccessful.
