Electronic Trading – Application Support Analyst, Top Foreign Bank, Hong Kong

Hong Kong, Hong Kong
Last update 2024-07-21
Expires 2024-08-21
ID #2237306300
Electronic Trading – Application Support Analyst, Top Foreign Bank, Hong Kong
Hong Kong, Hong Kong,
Modified July 10, 2024


Key Responsibilities Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams Be responsible for handling business-driven or exchange-driven projects Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.

Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.

Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.

Provide system and process documentation/ Morning / Lunch shift duty, weekend and holiday work are required.

Specific Qualifications Technical and Behavioral Competencies Mandatory: Good business knowledge on cash and derivatives products and market rules.

Experience with system monitoring.

Good technical / scripting knowledge on Linux/Unix environment.

Basic network protocol knowledge (FIX/UDP/TCP, …).

Takes initiative and is results driven.

Strong decision making and analytical skills.

Ability to innovate Strong team player Excellent interpersonal and communication skills Proficiency in Excel/VBA Proficiency with Python in Linux & Windows environments Fluent in English Qualifications and Experience University qualification with IT Major Minimum of 2 years experience in trading support Other Value-added Competencies Batch scheduling system Knowledge on Fixed income products    

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Electronic trading – application support analyst, top foreign bank, hong kong

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