Join to apply for the Front Office Manager role at Sino Hotels.
About the Group
The Fullerton Hotels and Resorts owns and operates award-winning hotels in Singapore, Sydney, and Hong Kong, including The Fullerton Hotel Singapore, The Fullerton Bay Hotel Singapore, The Fullerton Hotel Sydney, and The Fullerton Ocean Park Hotel Hong Kong.
Responsibilities

Manage all aspects of the front office to ensure the highest standard of guest service.
Provide leadership to achieve high guest satisfaction and team engagement.
Ensure prompt, professional, and personalized service for guests, especially VIPs and repeat guests.
Train staff on systems, security, cash handling, and service quality.

Requirements

Degree in Hotel Management or related discipline.
Minimum 5 years' managerial experience in Front Office Department.
Excellent communication, interpersonal, and organizational skills.
Strong leadership with a record of guest and team engagement.
Fluent in English and Chinese, including Mandarin.

Interested candidates should apply with a full resume, expected salary, and contact details to the Human Resources Department at The Fullerton Ocean Park Hotel Hong Kong, either by mail or email.
Please review our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection before submitting your application. We are an equal opportunity employer, and all information will be kept confidential.
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