Job description: Your role: Provide counter service to walk-in and pre-booked customers at service centre Solve MPF related enquiries and complaints effectively Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public.
Perform services according to company rules and relevant regulatory requirements To succeed in this role: Form 5 or above with customer service / service counter experience At least 1 years of client service experience Fresh graduates with good communication skills are also welcome Familiar with mobile applications and webpage usage (i.e.
online application forms and searching information on government websites)Good communication and presentation skills and frontline experience Patient and enjoy team play Familiar with checking customer profile with back-office system Fluent in English or Mandarin is a plus Profile description: What we offer:14 days AL17 days Public Holidays Birthday leave Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave MPF / ORSO contribution Discretionary Bonus Scholarship for further studies Life insurance and medical benefits Family health benefits Dental benefits Staff discount Free access to the company's amenities We offer: What we offer:14 days AL17 days Public Holidays Birthday leave Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave MPF / ORSO contribution Discretionary Bonus Scholarship for further studies Life insurance and medical benefits Family health benefits Dental benefits Staff discount Free access to the company's amenities Your role: Provide counter service to walk-in and pre-booked customers at service centre Solve MPF related enquiries and complaints effectively Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public.
Perform services according to company rules and relevant regulatory requirements To succeed in this role: Form 5 or above with customer service / service counter experience At least 1 years of client service experience Fresh graduates with good communication skills are also welcome Familiar with mobile applications and webpage usage (i.e.
