Hong Kong Island, Hong Kong Island, Hong Kong (On-site)
Full time
EF Language Abroad
Internship
Internship
EF Education First, the world leader in international education, is looking for a results-driven, dedicated, and entrepreneurial Internship Trainee to support our management team in Hong Kong. Through the 2024 EF Summer Internship Program, you will be an integral part of our fast-paced, goal-oriented, fun, and energetic sales team. Successful candidates will be assigned to one or more departments to support multiple job functions including sales, marketing, operations, finance, and customer service.
You will also have the opportunity to help organize and participate in our business development events including fairs, seminars and webinars. You will shadow our multifunctional teams to learn our processes. Most importantly, you will inspire kids, teens and adults to sign up for life-changing travel experiences across the globe.
Responsibilities
Support Program Consultants in generating interest and filtering leads for language, study abroad, and study tour programs through direct customer contact by phone and Whatsapp.
Hit daily telesales calling and appointment KPIs (calls made, calls reached, appointments made).
Shadow Program Consultants in meeting with students and parents via face‑to‑face or online consultations; top performers will have the opportunity to do consultations independently.
Participate in offsite and onsite events, including informational seminars and fairs.
Support our management team in preparing offline and online marketing content, day‑to‑day admin tasks, tour operations, and logistics.
Requirements and Working Hours
Commit full‑time for at least 8 weeks.
Working arrangement: 5 days per week based on a roster schedule; office hours are 9am-8pm, including 1 hour lunch. Weekend work is often required and will be compensated with weekdays off.
Ideal Qualities
Current university / associate's degree / higher diploma students welcome; Year 1 and 2 applicants are welcome.
Past experience in sales / customer service‑related fields is preferred.
Full fluency in Cantonese and proficiency in English (Mandarin a plus).
Passion for travel, languages and cultural exchange.
Sales‑oriented and target‑driven.
Love for interacting with people.
Proactive and able to work independently.
Positive attitude, flexible and great team spirit.
What We Offer You
Competitive pay (Sales Interns may be entitled to performance bonuses based on sales results).
An international, dynamic, non‑hierarchical and friendly work environment.
MPF contribution.
Opportunity to transition into full‑time role for top performers.
EF Internship Certificate and reference letter.
Team events and parties (Halloween, Christmas, Lunar New Year, Summer Party and more).
Equal Opportunity Employer
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and reference checks, as applicable.
