IT Specialist (2 positions) (Job ID: 11075)
The Information Technology Services Office (ITSO) is responsible for developing and managing the University’s IT infrastructure and information systems. We champion the effective and innovative use of IT to support learning, research, and administrative activities. Our Infrastructure Systems team manages a broad range of advanced technologies including public and private clouds, identity and access management, server and desktop environments, web and application server farms, generative AI platforms, and High-Performance Computing (HPC) clusters dedicated to research computation.
We are seeking skilled IT professionals to join the Team. You will focus on managing, designing, developing, automating, and implementing system platforms and technical services supporting modern applications. This role requires a strong technical background, analytical mind, and a proactive attitude towards learning, leveraging, and supporting the latest technologies.
Key Responsibilities
Manage and support Linux-based systems, containerization technologies, and related tools within HPC and AI platform environments.
Manage and support private cloud platform.
Design, develop, and automate operations to enhance performance, reliability, and scalability of different system platforms.
Collaborate with cross-functional teams to fulfill infrastructure requirements and maintain Service Level Agreement (SLA) compliance.
Monitor, troubleshoot, and resolve complex technical issues when they arise.
Maintain documentation of system configurations, procedures, and operational guidelines.
Stay current with emerging technologies in generative AI, HPC, and private cloud infrastructure to recommend and implement improvements.
Requirements
Bachelor's degree in computer science, engineering, information systems, or a related field.
Five or more years of relevant hands-on IT experience in system or platform management.
Proficiency in Linux system administration (RHEL, Ubuntu), virtualization technologies (VMware, KVM, Sangfor) and containerization technologies (Docker, Podman, Kubernetes).
Strong programming skills in Python and Power Shell.
Sound knowledge of Large Language Models (LLM) and generative AI technologies.
Experience with HPC cluster technologies and software is a definite advantage.
Good command of written and spoken English and Chinese.
Excellent analytical, problem-solving, communication, and teamwork skills with a self-initiative attitude.
Ability to work effectively under pressure and manage multiple tasks.
Applicants with less relevant experience but a strong interest in developing skills in these areas may be considered for the position of Associate IT Specialist (2-year renewable contract).
Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.
Application Procedure
In support of a green work environment, we accept applications submitted online only. To apply, please complete an online application form through the HKUST Careers website and return it online to the Human Resources Office on or before Sunday, 9 November 2025. Applicants will receive an acknowledgement by email upon successful submission. We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.
HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.
Seniority level
Associate
Employment type
Full-time
Job function
Administrative and Information Technology
Industries
Higher Education
