We are seeking a Data Centre Operation Manager Your new role Lead and mentor a team of IT Infrastructure operations engineers and data centre operators.

Oversee the end-to-end operations and monitoring of the Data Centre IT infrastructure.

Serve as the escalation point for data centre operators and manage high-severity incidents.

Ensure all activities adhere to service level agreements (SLAs) and internal policies.

Manage and monitor data centre IT infrastructure, including servers, storage, and networking.

Ensure 24/7 operational readiness, availability, and escalation management.

What you'll need to succeed Minimum of 8+ years of experience in the Telco/ICT industry, with at least 5 years in a supervisory role.

In-depth knowledge of data centre operations, infrastructure, and environmental systems.

Familiarity with server, storage, and network services operations.

Relevant professional certifications (e.g., ITIL, PMP, Prince2) are preferred.

Strong leadership, problem-solving, and decision-making skills, with a focus on customer service.

Excellent communication skills in English, Cantonese, and Mandarin.

If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Information Technology Sector, please contact me with an attached CV at Anson.

Hoo@hays.com.hk or please call +852-2230-7434.