Manager, Professional Services Operation Client Description Regional telecom carrier Job Description Work with a project team, suppliers, contractors, internal technical staff to run professional services operation on a 7x24 basis. Manage the 7x24 professional services operation with KPI. Provide pre-sales, post-sales, and project support for professional services. Provide recommendations and necessary technical advice to customers. Fine-tune customer’s solution and related procedures to smoothen operation. Job Requirements Bachelor degree holder in Computing / Information Technology or equivalent qualification. Minimum 7 years working experience in ICT services provider, ISP, or Telecommunications industries for 7x24 operation, including 2 years experience in project management. Hands-on experience in any of the following: Administration of Windows Server and related application servers; Administration of Linux Server and related application servers; Administration of UTM / Firewall policies and configuration; Administration of VMware and resources management. Knowledge of server and network virtualization, and network security are a MUST. Professional qualification in virtualization, server platform, or network security is a MUST (e.g., VCP, MCSE, RHCE, LPI, CCNP, NSE, OCP). Experience in IDC or network security operation and administration is an advantage. Self-motivated, able to work under pressure, and work independently with minimum supervision. Good analytical and communication skills. Good command of spoken and written English, Cantonese, and Mandarin.
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