Customer Service Assistant (Security Operation Support)Join us for the Customer Service Assistant (Security Operation Support) role at Jardine Engineering Corporation. Role Summary The ideal candidate will provide administrative support to our security operation team in the control room, ensuring our services are delivered smoothly, promptly, and with high quality. Job Duties Respond to key clients' inquiries promptly and professionally. Collaborate with the security team on ad-hoc tasks and assign technicians to emergency calls. Handle general office duties such as data maintenance, photocopying, enquiry handling, and record keeping. Perform other duties as assigned. Work Pattern: 6-day week (Monday to Saturday), on a shift basis (8.5 hours per shift). Shifts: Day (0730-1600) and Evening (1500-2330). Shift allowance provided. Location: Kwun Tong Control Room. Job Requirements HKCEE/DSE holder or above. At least 3 years of clerical support experience; experience in Customer Service or Call Centre is advantageous. Detail-oriented with good coordination and communication skills. Proficient in English and Chinese. Skilled in MS Office, including Word, Excel, and Chinese Word Processing. Immediate availability preferred. Additional Details Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Other This job posting is active. Apply now to increase your chances of securing this role.
#J-18808-Ljbffr