Join to apply for the Field Service Engineer role at Bausch + Lomb. Get AI-powered advice on this job and more exclusive features. Company Overview: Bausch & Lomb is one of the world's largest suppliers of contact lenses, lens care products, pharmaceuticals, intraocular lenses, and other eye surgery products. We have over 12,000 employees and operate in approximately 100 countries. Responsibilities Deliver on-site technical services and application support to customers. Use diagnostic tools, service aids, and product schematics to troubleshoot, test, and repair medical equipment. Perform scheduled preventative maintenance and corrective actions on installed equipment within the territory. Respond to customer inquiries by phone and provide on-site technical support. Maintain spare parts inventory and ensure tools are valid for use. Follow Field Service Procedures SOP. Document field cases with details such as symptoms, diagnosis, and corrective actions taken. Requirements2 to 3 years of experience, preferably in healthcare industries; experience with medical devices is a plus. Excellent customer service, support, and interpersonal skills. Willing to work overtime occasionally. Good sense of responsibility; able to complete tasks in a timely and organized manner with self-initiative. Location: Hong Kong All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Beware of job offer scams online. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Pharmaceutical Manufacturing
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