Customer Expertise Manager

Hong Kong, Kwai Chung
Last update 2023-12-11
Expires 2024-01-11
ID #1930389452
Customer Expertise Manager
Hong Kong, Kwai Chung,
Modified November 20, 2023


JobsDB – Hong Kong's no. 1 jobs, employment, career and recruitment site JobsDB Job search Profile Career advice Login For employers Customer Expertise Manager initial Fashion Co Limited Kwai Hing Posted on 16-Nov-23 Apply Now Customer Expertise Manager initial Fashion Co Limited Apply Now Job Highlights Strong Leadership & retail operation experience Passion for fashion retail industry Enhance customer satisfactory Job Description "INITIAL Fashion", a Hong Kong-based fashion label established in 2000, with operations in Hong Kong, Macau and Mainland China. We create a culture rather than just a piece of clothing. Our philosophy and personality are unique, and our outlook is global, we bring “The Unusual Experience" to our customers. We are now looking for potential candidate with sense of fashion and hands on retail store management experience to join our retail family to assist our operation team expansion needs, for more details about the role as below, Responsibilities: Provide guidance to retails staff to deliver quality customer experience and enhance satisfaction Implement strategies to optimize sales targets and shop performance Manage and monitor the implementation of Company regulations, operation policies and procedures in store, ensure the execution and store image is in line with the company standard Handle staff management, team development activities & staff training Suggest and implement business strategies to attract new customers, expand store traffic, and enhance profitability Demonstrate store management skill and act as point of contact between different department and retail staffs Participate other ad-hoc projects as assigned by management Requirements: Degree in Business Administration or related disciplines is preferred Minimum 5 years of experience in fashion retail industry, in which at least 2 years in supervisory level, with luxury brand experience is an advantage Passion in fashion and retail industry, high awareness towards market trend High initiative to lead and drive KPI performance and customer services Strong leadership and people management skills, able to motivate and inspire the team effectively Strong communication and interpersonal skills Good command in English and Chinese (both Cantonese and Mandarin) Interested parties please send your resume with current and expected salary to Human Resources Department via email by clicking " Apply Now" . Please visit our official website at  for company information. All information received will be treated in strict confidence and for recruitment purpose only. Additional Information Career Level Senior Qualification Degree Years of Experience 5 years Job Type Full Time, Permanent Company Website Job Functions Sales, CS & Business Devpt , Retail Sales , Sales - Sales Management , Direct Sales Company Overview “The Unusual Experience - It has trulybeen an extraordinary experience. It touches your soul with five senses.” 「非尋常體驗,非尋常觸覺。」 We are looking for high caliber candidates to join our team and support the company’s growth and expansion.We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathingand creating.Please visit our company website  for more company information. Additional Company Information Industry Wholesale / Retail Benefits & Others Dental insurance, Life insurance, Medical insurance, Overtime pay, Performance bonus More jobs from this employer Report this job ad Job seekers Browse jobs Post resumes Job alerts Profile Career insights Employers Post a job ad Search candidates Advertise with us Best companies About JobsDB About us Career@SEEK Asia (JobsDB) Contact Contact us FAQ Hong Kong Privacy policy Terms & conditions Copyright © 1998-2023, JobsDB

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer expertise manager

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