Job Highlights

Support after-sales services

Provide premium hotline services

Relevant experience in CS is preferred

**Job Description**:
Job Responsibilities:
Assist the Customer Service Department to implement after-sales support service
Provide clerical support such as data entry, document filling & office admin work
Proactively identify clients' needs and development
Maintain good relationships with internal stakeholders and clients.
Ad hoc projects as assigned by management

Job Requirements:
Diploma holder with a minimum of one year of working experience in customer services or Certificate holder with a minimum of two years of working experience in customer services.
Good manner, communication, interpersonal and customer services skills.
Good command of both written and spoken English and Chinese, knowledge in Mandarin is an advantage.
Relevant experience in customer services is preferred.

We offer a competitive salary, a 5-day work week and excellent benefits and opportunities for career development. Interested parties please send your full CV with current and expected salary by clicking ?APPLY NOW?.

Personal data will be used for recruitment purposes only.

Additional Information

Career Level
Entry Level

Qualification
Matriculated

Years of Experience
1 year

Job Type
Full Time, Permanent, Temporary

Job Functions
Sales, CS & Business Devpt, Customer Service - Supervisor / Officer, Account Servicing

Company Overview
We are both a department of the University of Oxford and a major international publishing organization with a significant presence in Hong Kong. Our plans for the future
necessitate our filling the following vacancy:
Additional Company Information

Industry
Media/Publishing/Printing

Benefits & Others
Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week