Information Technology Manager (Digital Experience Services)Join to apply for the Information Technology Manager (Digital Experience Services) role at Hong Kong Baptist University Information Technology Manager (Digital Experience Services)1 day ago Be among the first 25 applicants Join to apply for the Information Technology Manager (Digital Experience Services) role at Hong Kong Baptist University OFFICE OF INFORMATION TECHNOLOGYInformation Technology Manager(Digital Experience Services) (24250315)HKBU is at the forefront of a digital transformation journey aimed at revolutionising the digital experience for students, teachers, and administrators alike. Our mission is to enhance application systems and IT infrastructure to boost productivity and streamline business processes, while fundamentally transforming users’ online and mobile experiences. OFFICE OF INFORMATION TECHNOLOGYInformation Technology Manager(Digital Experience Services) (24250315)HKBU is at the forefront of a digital transformation journey aimed at revolutionising the digital experience for students, teachers, and administrators alike. Our mission is to enhance application systems and IT infrastructure to boost productivity and streamline business processes, while fundamentally transforming users’ online and mobile experiences. Position Highlights: We are seeking a dynamic and skilled IT Manager to join our Digital Experience Team. This role will be responsible for overseeing the development, deployment, and troubleshooting of digital experience platforms. This role requires a hands-on approach and a deep understanding of technologies to ensure that our digital channels deliver exceptional experiences to our diverse user base. As part of the team, you will manage over 200+ websites mainly powered by Adobe Experience Manager (AEM), mobile apps, and social media channels, while leveraging behavioral data from Adobe Analytics (AA) and Google Analytics (GA) to optimise customer journeys. Responsibilities: Collaborate with cross-functional teams to design, develop, and implement digital solutions that enhance user experiences across web and mobile platforms; Lead the development, deployment, and troubleshooting of websites and digital experiences across multiple platforms; Manage, monitor, and optimise digital experience platforms such as Adobe Experience Cloud, Adobe Analytics, Google Analytics, e-signature, signage, CMS tools, etc.; Prepare tender specifications and engage in partner selections; Lead the technical execution of projects, ensuring alignment with business goals and technical best practices; Engineer, optimise, and maintain websites, ensuring high performance and scalability; Design and utilise behavioral data from Adobe Analytics and Google Analytics to generate insights and improve customer experiences; and Take up other IT projects and assignments as assigned. Requirements: A bachelor’s degree in software engineering, computer science, information technology, computer engineering, or related disciplines; At least 8 years of hands-on experience in website development, website engineering (including SEO and CDN), and behavioral analytics (using Adobe Analytics or Google Analytics); Certifications in relevant technologies (e.g., Adobe Certified Expert, Google Analytics Certification) are highly desirable; Proven experience as a digital experience technical lead with a strong knowledge of SEO best practices and web performance optimisation; Working knowledge of a content management system (e.g. Adobe Experience Manager, Word Press, Joomla, Drupal) with the ability to customise it through making programmatic changes would be advantageous; Hands-on experience with HTML5, CSS3, Java Script, Java, and SQL; Experience with DNS and version control systems (e.g., Git) configuration; Strong problem-solving skills and the ability to diagnose and resolve technical issues and translate business requirements into technical solutions; Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment; Good command of written and spoken English and Chinese, proficiency in Putonghua is an advantage; and A proactive approach to learning and staying abreast of industry trends. Shortlisted candidates will be invited to sit for a written test. The initial appointment will be made on a fixed-term contract of two years. Re-appointment thereafter is subject to performance review and mutual agreement. Salary will be commensurate with qualifications and experience. Application Procedure: Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy. The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer. Review of applications is ongoing until the position is filled. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Information Technology, Business Development, and Project Management Industries Higher Education Referrals increase your chances of interviewing at Hong Kong Baptist University by 2x Sign in to set job alerts for “Information Technology Manager” roles. 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