Assistant Academic Service Manager (REG) – (25002 CA)
Join as the Assistant Academic Service Manager at Hong Kong Metropolitan University.
Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic higher education institution. The university offers professional programmes that adapt to market trends and meet industry needs, providing students with quality education and clear career paths. As Hong Kong’s first University of Applied Sciences (UAS), HKMU is pioneering professional education and training, cultivating talents with applied skills and knowledge.
The Registry is a central administrative unit that supports the university by providing a broad range of student and academic services, including admissions, registration, quality assurance, class scheduling, examinations, and graduations. It also maintains student records, supports Senate and its committees, and governs academic regulations.
Major Duties and Responsibilities
The appointee will be responsible mainly for the following:
Leading the staff of the Undergraduate Enrolment Team of the Registry.
Handling course enrolment for undergraduate and sub‑degree programmes.
Executing and overseeing enrolment‑related activities such as formulation of enrolment schedules and coordination of enrolment logistics.
Managing academic probation matters, monitoring at‑risk students, and maintaining records.
Liaising with Schools and units on enrolment‑related functions such as student progressions, study plans, and study durations.
Handling course‑level system set‑up and website updates related to enrolment functions.
Contributing to the review and implementation of policies, regulations, and procedures related to undergraduate enrolment and related system enhancements.
Providing administrative support for student record matters, including registration of students, subsidy applications, general administrative duties, and enquiry services.
Assisting supervisors in preparation and maintenance of course‑related data/files, reports, and committee work.
Performing any other duties as assigned by the Registrar or their nominee.
Candidates
A recognised degree or equivalent, with at least 2 years of relevant post‑qualification administrative and supervisory experience.
Excellent communication and writing skills in both English and Chinese, preferably including Putonghua.
Proficiency in Microsoft Office, with hands‑on experience in Oracle Systems and Word Press as an advantage.
Strong interpersonal skills and ability to engage with various stakeholders.
Ability to work under pressure and multi‑task, with strong analytical, organisational and problem‑solving skills.
Self‑motivated, responsible, proactive, attentive to detail, and able to work independently under tight timelines.
Outstanding leadership skills and team spirit.
Terms and Conditions for Appointment
An attractive remuneration package, including basic salary, an end‑of‑contract gratuity, and a discretionary incentive payment where applicable, will be offered to the right candidate. Generous annual leave, staff‑development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.
To Apply
Candidates who are interested in joining us may submit their applications through the University’s e Recruitment System.
The personal data collected will be used solely for considering your application for employment. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.
Job Type: Full‑time (Non‑Academic)
School/Unit: Registry
Closing Date: 11 Nov 2025, 11:59 PM
Salary: HK$30,000.00 – HK$50,000.00
