Leading IT services provider in Hong Kong Job Description Candidates with less experience will be considered as Senior Service Sales Officer. Responsibilities Make outbound calls and manage incoming customer enquiries, and process sales orders from quotations to contract finalization. Build rapport with customers to maximize sales, market penetration and customer satisfaction. Provide sales support to the IT Sales Teams. Assist to prospect new business by analyzing information and trends, and identify sales opportunities with the cross-functional teams. Handle regular reports and other ad hoc projects per request. Prepare service proposals and provide upsell of service/maintenance solutions to clients. Keep in regular contact with existing customers for seeking new business opportunities and other service enhancement feedback. Work with operation team to maximize revenue opportunities with service delivery. Coordinate urgent/ad-hoc service request with client and operation team. Job Requirements Higher Diploma or above in Business Administration, Marketing or related disciplines.5-8 years of Sales or Customer Service related work experience, preferably with solutions experience of IT/AV products. Previous experience in Information Technology / Telecom industry is an added advantage. Detail-minded, logical thinking and most importantly a team player. A good team player, with good communication & negotiation skills. Excellent in both spoken and written English; Proficient in Mandarin is a plus.
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