Smile is a national digital health company with almost 20 years in the industry, comprising 5 divisions including the National Dental Network, Health Fund Partnerships, Projects & Investments plus more recently, Retail Dental Cover and Corporate Dental Cover. Smile is committed to revolutionising quality healthcare accessibility and affordability for the people of Australia. Smile is the top-rated dental cover in the country, offering Retail Dental Cover to the public and Corporate Dental Cover to companies and their teams across Australia. Smile has been operating successfully with a globally distributed team since 2017. The Role KEY RESPONSIBILITIESDevelop & execute a comprehensive content marketing strategy aligned with company objectives & member personas to drive engagement across each stage of the member funnel. brand awareness, lead generation, member engagement & retention. Utilise AI-driven insights to identify content opportunities and optimise content performance and audience targeting. Produce high-quality and engaging content across various platforms (website, social media, email etc.) that educates, informs, and inspires our audience. Update and refresh existing content to ensure relevance and maximise SEO impact. Develop content tailored to each stage of the member journey, from awareness to conversion, retention, and re-join. Implement personalised content strategies using AI tools to enhance member engagement and conversion rates. Monitor campaign performance, analyse results, and iterate strategies based on data-driven insights. Leverage AI-powered analytics to refine content delivery and distribution strategies. KEY PERFORMANCE INDICATORSCost per new piece of content Content engagement Expanding into new mediums (infographics, video)Ideal Profile REQUIREMENTSThis FULL-TIME ROLE will only suit someone who also meets the following requirements: Has a passion for excelling in all they do, and this is evidenced in references provided in your application Has extensive experience and evidence of achieving exceptional results in Brand Content Management Can be analytical, strategic, and creative when the role requires it Has perfect spoken & written English Has the highest integrity If you believe you are a great fit for the role and meet ALL requirements above, we are looking forward to hearing from you!What's on Offer?100% Remote: Enjoy the flexibility and convenience of working from anywhere. Full-Time Position: Secure a stable and consistent work schedule. Similar Time Zone: Work seamlessly with a team in a compatible time zone. Established Company: Join a nearly 20-year-old successful & growing organisation. National Presence: Be part of a national Australian company. Meaningful Work: Contribute to a noble mission to revolutionise quality healthcare accessibility and affordability. Top-Tier Leadership & Team: Collaborate with 'A' leadership and 'A' players, including a successful Australian/Canadian Founder & CEO and a successful Silicon Valley CMO. Excellent Culture: Thrive in a positive and supportive work environment with a long-serving team. Creative Freedom: You will be supported to explore new ideas, formats, and approaches, making your work enjoyable and innovative. Content Variety: Enjoy creating various content types, including blogs, e-books, infographics, videos, podcasts, and social media posts, keep your work dynamic and engaging. Robust Editorial Calendar: Implement an organised editorial calendar and consistent content production that helps you align your efforts with key business milestones and seasonal trends.
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