Job Description: First-Level Support and Troubleshooting: Provide first level of technical and functional support and troubleshooting to end-users System Implementation and Customization: Support UAT (User Acceptance Test) and validate system functionalities before and after go-lives, conduct functional tests and ensure correct technical implementation of system requests and improvements Project Support: Work with Global or Regional Project or IT Team, collaborate with Operation Team, and represent end-users community as key person to translate operation needs into system solutions End-User Training: Create job aids and conduct trainings to end-users On-going Maintenance: Conduct regular system audits and ensure data integrity Continuous Improvement: Identify opportunities for process improvements and system enhancements Process Improvement: Contribute to the continuous improvement of operation processes and execution Documentation: Help develop and document validation, change management and corrective / preventative action based on operation requirements Nonconformity Identification: Learn to identify, document, and track system and operation issues with the aim to supporting development of resolution Continuous Learning: Participate in training sessions and workshop to improve skills and knowledge to support operation Job Qualifications: A minimum of a bachelor's degree from an accredited university, any major At least 1 year experience with SAP system is a must Proficient in MS Office is a must Experience in quality management, supply chain, or warehouse operations will be plus Language proficiency: English, Cantonese, Mandarin Big affinity with software systems and process handling Positive attitude and strong willingness to learn, strong problem-solving and communication skills Ability to collaborate effectively within a multicultural environment This is important to note: Each applicant can only apply to ONE position, please carefully consider which function and position you would like to apply to.
Immigration sponsorship is not available for this position.
P&G is an equal opportunity employer, we value diversity at our company.
