Job Description - Project Administrator (2500110)Role Name: Project Administrator - Hong Kong Purpose of the role: To provide administrative support to the Learning Administration Operations of both GP Strategies and the client L&TD team. This may include tasks involved in contacting learners to provide training information and class reminders, tracking progress through specific learning programs, administering records keeping, and creating various types of reports. These tasks are services provided to the client on behalf of the L&TD team by GP Strategies, that are above and beyond the scope of the standard services provided by the GP Strategies Learning Administrations Officers in the country. Essential Duties and Responsibilities: Take instruction from GP Learning Consultants (LC) and the GP Professional Services Team Lead on task expectations. Administer training nomination, registration, and follow-up for classes as instructed. Generate data from various systems, manipulate the data as needed, and create standard reports, and where requested, ad hoc reports for the L&TD department according to specified reporting timelines. Assist with training logistics including but not limited to classroom setup, managing training supplies and materials, etc. Administer HR support processes on behalf of the L&TD department. Maintain data in various client and GP database systems to ensure training-related data is well maintained in the system in accordance with preset time frames. Other duties as requested by the GP Strategies LCs and confirmed by the GP Professional Services Team Lead or Regional LAO Manager. Knowledge and Skills Requirements: Proficient in MS Office applications, specifically Excel functionality and Power Point preparation. Ability to learn and work with online IT systems. Strong command of English. Professional Attributes Requirements: Strong communication skills – ability to exchange information and requirements efficiently and politely with both GP Strategies and client staff, where required, via email, messaging apps, and verbally, when necessary. Ability to organize tasks flexibly and efficiently – This role requires handling many small tasks, sometimes concurrently, the priority of which may change from time to time. Proactivity in managing task conflicts – whenever conflicts in terms of expectations with task outcomes or time arise, proactively communicate with GP LCs to clarify priorities and expectations. Keen and fast learner – The nature of the work done as a project administrator may change from time to time, and it is expected that the incumbent will adapt quickly as necessary. Specifically, there will be a need to initially learn several IT systems (databases, etc.) and apply these to the work required. Preferred Previous Experience: University graduate.3-5 years of experience as a learning administrator or in another similar operational role related to learning and development. Early Learnings needed in the role: Overview of both client and GP Structure and operations in Asia Pacific (specifically Hong Kong). Working knowledge of both client and GP operational systems, including GLMS, HR Direct, People Insights, Employee Central, LRM, and various Share Point sites and local drives. Understanding of the primary tasks and list of reports to support. Operational knowledge of specific administrative tasks to be conducted. Expectations of the outputs of each task, including aspects of quality of content and speed of execution. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they come from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, enabling us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
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