Get AI-powered advice on this job and more exclusive features. The QA Manager will lead a team to drive the overall quality improvement for Hop Lun through strategic partnership internally and externally. He/ She is responsible for managing ongoing performance of our quality and continuously improving the quality level. The role will work closely with different departments like Sourcing, Sales and Merchandising teams, Product Development team and set strategic directions on quality improvement programs. Responsibilities Drive for Quality Excellence to achieve Customer Quality Satisfaction. Set quality strategies to drive company quality cultures and quality improvements in process, product, and system with training. Design, develop, manage and implement a quality standard and policy with clear processes. Understand the customer quality requirement, maintain an on-going dialogue with our customers to understand their needs especially when there is any quality complaint. Work with the internal stakeholders to meet and exceed our client’s quality expectations and handle any potential issues whenever necessary. Initiate the Quality training & workshop, assessment of existing quality system and protocols with sustainable improvement. Initiate the Quality Update Newsletter, Quality Dashboard periodically. Monitor and support the team in factories in resolving immediate issues and/or implement change as required to enhance existing protocols/procedures. Drive the Quality KPIs, Quality Score Card with factory QA to keep close monitoring the Quality Performance Accountable for analyzing quality performance and driving constant improvements, trouble shooting, root cause analysis and case studies for continuous improvement. Drive and develop advance Quality system to support speedy Quality Alert and response. Follow any special project as senior requests. Qualifications Bachelor's degree in textile, garment technology or testing technology.10 years of experience in management roles within the garment manufacturing or related industry. Strong understanding of textile and garment manufacturing, testing processes, quality management. Excellent leadership, communication, and interpersonal skills. Proactive mindset, sensible, detailed minded with logical thinker, be patient and humble. Familiarity with industry regulations, quality and testing standards, and safety protocols. To build and interact proactively with stakeholders in Factory Quality Team and HK Sales Team Good at Excel and Power Points Fluent in English and Chinese Willingness to travel Candidate with more experience could be considered as Senior QA Manager Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Manufacturing and Quality Assurance Industries Textile Manufacturing and Retail Apparel and Fashion Referrals increase your chances of interviewing at Hop Lun by 2x Sign in to set job alerts for “Quality Assurance Manager” roles. Kowloon City District, Hong Kong SAR 3 weeks ago QUALITY ENGINEER - Europe sourcing office of electronics/chemical/mechanical product (Kwun Tong/5 days)QUALITY ENGINEER - Europe trading & sourcing office electronics/chemical/mechanical product (Kwun Tong/5 days)SENIOR QA QUALITY ASSURANCE ENGINEER - Europe trading / sourcing office / domestic electrical appliance / consumer electronics (Mongkok/5 days)Kwun Tong District, Hong Kong SAR 2 months ago QUALITY ENGINEER - Europe trading domestic electrical appliance / consumer electronics (Mongkok/5 days)Kowloon, Hong Kong SAR HK$28,000 - HK$42,000 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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